Vanessa has more than 6 years of experience working for BPOs and Contact Centers. Leading in development processes and innovative ideas that helped with the performance of the company.
Passionate developing teams, creating action plans focused on results.
With extensive experience in NPS, customer service, Coaching.
Most of the projects led were for Customers with the highest quality standards and excellence.
She is passionate about new challenges, being able to do different things to achieve different results. She likes to inspire the people who work with her, always leading by example.
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